Legal notice

Organizer: Rail Tours Touristik GmbH, GISA number 24011495 (for GISA query) Rail Tours Touristik GmbH is responsible for the proper provision of all confirmed travel services. Should there be any deficiencies or breaches of contract before or during your trip, please contact us immediately. The Agency for Passenger and Passenger Rights is available to you as an alternative dispute resolution option. In accordance with the Package Travel Ordinance, customer deposits for package tours organized by Rail Tours Touristik GmbH are covered under the following conditions: The deposit is paid at the earliest eleven months before the agreed end of the tour and amounts to 10% of the tour price. The remaining or total payment shall be made at the earliest two weeks before departure - step by step against delivery of the travel documents to the traveler. Deposits or final payments made in excess of this or prematurely may not be demanded and are not covered. The insurer is WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group (policy number 08-G648.606-J). All claims must be filed with the liquidator (WIENER STÄDTISCHE Versicherung AG Vienna Insurance Group, Schottenring 30, 1010 Vienna, phone: 050 350 355, e-mail: kundenservice@wienerstaedtische.at) within 8 weeks of the occurrence of insolvency in the event of any other loss of entitlement.